TRUSTED HOME CARE FOR THE QUEENSLAND AND NSW BORDER REGION
CARE BUILT HERE, FOR HERE.
WattleCare Services is a locally based registered aged care provider helping older people receive care and support at home. We provide nursing, personal care and practical support through the Support at Home program, with care shaped around the person, their needs and the life they want to keep living.
Growing older or needing more help should not mean losing the people, places and routines that matter to you. Our role is to provide the right support around you so you can continue living at home as safely, independently and meaningfully as possible.
In regional communities, having funding does not always mean being able to find care. Older people can be approved for support and still struggle to find a provider with the people, skills or local capacity to deliver it. WattleCare Services was created to help close that gap. We want people in our region to have a genuine choice to receive safe, high-quality care at home, close to their family, their community and the life they know.
Care built here, for here.
Good home care is about more than completing a list of tasks. It means noticing when something changes. Knowing when to ask questions. Knowing when to escalate a concern. And making sure the different parts of a person’s care work together.
Our services are clinically led, with nursing knowledge and clear care pathways supporting the people who provide your day-to-day care. This helps us provide care that is warm and personal, while keeping safety and quality at the centre.
WHAT MATTERS
TO US.
Compassion
We treat people with warmth, dignity and kindness.
Integrity
We are open, honest and accountable.
Excellence
We take safety, quality and good clinical care seriously.
Empowerment
We support people to make choices and remain involved in their own lives.
Collaboration
We work with participants, families, health professionals and our community.
CARE YOUR WAY
CARE THAT STARTS WITH YOU.
YOUR HEALTH
What support you need to stay safe and well.
YOUR ROUTINES
How you like to live your day.
YOUR CHOICES
What matters to you and what you want to remain in control of.
YOUR PEOPLE
Who you would like involved in your care and decisions.
Your care should fit into your life, not ask you to fit into ours.
Need help getting started? Explore the Aged Care Pathways now:
Accountable Systems
Building safe, accountable care from day one
WattleCare is being built around governance, documentation, worker screening, privacy, complaints and continuous improvement. Clear systems help support safe, respectful care and strong communication as services are developed.
Regional Understanding
Designed for communities in the Queensland and NSW border region
We understand that aged care in the Queensland and NSW border region requires practical communication, local knowledge and flexible problem solving. Our approach is being designed to support people, families and communities across regional areas.
How We Are Related
WattleCare Services and Wattle and River Home Health
WattleCare Services, Wattle and River Home Health and Macintyre Health are related businesses under common ownership. If one of them may suit you better, we will tell you which one and why. You are always free to choose any provider, and nothing we offer depends on it.
Wattle and River Home Health
Our sister service, Wattle and River Home Health, provides privately funded, Nurse Practitioner-led care at home for people and families seeking flexible support, clinical care, care coordination and nursing oversight.
Private care may be useful for people who are waiting for government funding, need services outside their funded Support Plan or simply prefer a privately funded care model. Wattle and River Home Health is a related business under the same ownership as us, and you are free to choose any provider.
WattleCare Services
WattleCare Services and Wattle and River Home Health are related services with a shared commitment to safe, compassionate and well-coordinated care at home.
WattleCare Services is a registered aged care provider delivering government-funded Support at Home services.
Wattle and River Home Health provides privately funded, Nurse Practitioner-led care for people who wish to access care outside government funding.
The right pathway depends on your circumstances, care needs and funding.
If you are unsure which service is the best fit, talk with our team. We can explain the difference and help you understand the next step.
