Trusted information to help you take the next step

Aged care can feel difficult to understand at first. This page brings together trusted Australian and Queensland resources that can help individuals, families, carers and referrers understand aged-care pathways, rights, safety and support options.

Older Australians receiving aged care have rights to safe, respectful and dignified care. These include the right to make decisions, privacy, clear information, to raise concerns and to involve family members or supporters.

For independent aged-care advocacy and information, at no cost to you, contact the Older Persons Advocacy Network (OPAN).

The Aged Care Quality and Safety Commission provides clear information about rights, quality, safety, complaints and what people should expect from aged-care services.

Whether you are just starting with My Aged Care, waiting for an assessment, or already have a Support Plan and funding available, our team can help you understand the next step.

We can explain the services WattleCare Services provides, what information we may need from you, and whether we are the right fit for your care needs.

If another service or organisation is better placed to help, we will discuss this with you.